Privacy Policy

Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) and Italian Legislative Decree 196/2003, this page describes how the personal data of visitors to the Tecnica Industriale Srl website are processed. This information does not apply to other websites that can be reached through links on this site.

Data controller

The data controller is Tecnica Industriale Srl, S.P. 231 km 1,110, 70026 Modugno (BA), Italy, VAT no. IT00324840727, REA BA-104972 (Bari Chamber of Commerce), share capital € 156.000,00 i.v.
E-mail: info@tecnicaindustriale.it, certified e-mail (PEC): amministrazione@pec.tecnicaindustriale.it, tel.: +39 080 5367090.

Data processed

1. Data you provide

When you send us a request through the forms on this site (contact, return authorisation, feedback, e-invoicing details, purchase of refurbished products) or by e-mail, we receive the data you enter: for example your name, company, country, telephone number, e-mail address, company tax details and your message.

These data are used only to answer your request and to manage any resulting business relationship. The legal basis is the performance of pre-contractual measures or of a contract to which you are a party (Art. 6(1)(b) GDPR) and, for e-invoicing details, compliance with legal obligations (Art. 6(1)(c) GDPR).

Job applications (“Lavora con noi”). If you apply through the job application forms, we receive the data you enter and the attached CV, which we use only to assess your application (Art. 6(1)(b) GDPR). Please do not include unnecessary data in your CV, in particular health data or other special categories of data.

Form submissions are sent by e-mail to the staff in charge and are not stored on the website: the forms keep no logs and do not write data to a database. Providing data is voluntary; without the required fields, however, we cannot process your request.

Newsletter. If you subscribe to the newsletter using the form at the bottom of the page, we receive your e-mail address and, if you enter it, your name, in order to send you news from Tecnica Industriale. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time by writing to us or through the unsubscribe link in the e-mails.

2. Browsing data

The systems that run the website collect, during their normal operation, some data whose transmission is implicit in the use of Internet protocols: IP address, requested page, date and time of the request, server response code, browser and operating system information. These data are needed for the operation and security of the site (legitimate interest, Art. 6(1)(f) GDPR) and are kept for a limited period in the server logs, except where needed to investigate crimes at the request of the judicial authorities.

3. Spam protection

The forms are protected by technical measures (hidden field, filling-time check, signed token, limited number of submissions) that use no third-party services and store no data about visitors; the submission counter contains only an encrypted fingerprint of the IP address and is deleted automatically after 15 minutes.

Cookies

Cookies are small text files that the site stores in your browser. On your first visit a banner lets you accept, reject or choose the optional cookies; you can change your choice at any time with the “Impostazioni cookie” (cookie settings) link at the bottom of the page.

Google Analytics is loaded only after you have accepted statistics cookies (Art. 6(1)(a) GDPR; Art. 122 of Legislative Decree 196/2003). The provider is Google Ireland Ltd.; more information: policies.google.com/privacy.

YouTube videos and Google Maps are loaded only after you click (play button or “Mostra la mappa”). Videos are embedded in privacy-enhanced mode (youtube-nocookie.com). After the click, the Google service concerned may set its own cookies.

The Tecnica Industriale technical support chatbot runs on a company service (aitech.omnilink.it) and processes only the messages you write, in order to answer your question.

You can also delete or block cookies at any time in your browser settings.

Recipients and transfers

The data are processed by authorised Tecnica Industriale Srl staff and by the technical providers that run the website and e-mail (hosting in the EU, Microsoft 365), appointed as data processors. Where strictly necessary they may also be disclosed to parties involved in fulfilling orders and to parties entitled by law. They are not published or sold to third parties. The use of Google Analytics may involve a transfer of data to the United States on the basis of the EU standard contractual clauses.

Retention period

Messages received through the forms are kept for as long as needed to answer the request and for any resulting business relationship, and for the periods required by civil and tax law. Job applications are kept for as long as needed for the selection process and in any case no longer than 24 months; newsletter data until you withdraw your consent.

Your rights

You can exercise your rights of access, rectification, erasure, restriction of processing, data portability and objection at any time, and withdraw any consent given (Articles 15-22 GDPR; withdrawal does not affect the lawfulness of earlier processing), by writing to info@tecnicaindustriale.it, by PEC to amministrazione@pec.tecnicaindustriale.it or by registered letter to our registered office. You also have the right to lodge a complaint with the Italian supervisory authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) under Art. 77 GDPR, or to take legal action (Art. 79 GDPR).

The controller does not carry out automated decision-making.

Last updated: November 2026